1. Who we are
NOVOHOMS is a real estate advisory platform based in Bhubaneswar, Odisha, India. You can contact us at hello@novohoms.com.
2. Information we collect
We collect information you provide directly, including your name, email, phone number, property preferences, budget, timeline and messages sent through our website, WhatsApp or email.
3. How we use information
We use this information to respond to enquiries, provide advisory services, share relevant property information, improve our services and comply with legal obligations. We do not sell or rent personal information for marketing.
4. How we share information
Information may be shared with relevant property partners when needed to fulfil a specific enquiry, with service providers bound by confidentiality, or where required by law.
5. Data retention
Enquiry data is normally retained for up to three years unless you request deletion earlier.
6. Your rights
You may ask to access, correct or delete your information, or withdraw consent for communications, by emailing hello@novohoms.com.
7. Cookies
The website may use essential and analytics cookies. You can control cookies through your browser settings.
8. Security and updates
We take reasonable technical and organisational measures to protect information and may update this policy as our services evolve.